AST RESEARCH, INC.        TECHNICAL BULLETIN # 1620          11/13/96 
 
 
 
TITLE:  Ascentia J, PerfectOffice, Install
 
 
ISSUE 
 
   When attempting to perform a network installation of Novell's 
   PerfectOffice, version 3.0, onto an Ascentia J system, any of the 
   following may occur:
   
   1. A General Protection Fault error.
   
   2. The system may report the install disks are
      incorrect, or indicate that there's a file
      installation error.
   
   3. Decompression errors.
   
   These issues occur while using the Windows for Workgroups, 
   version 3.11, operating system.
   
   These issues affect all Ascentia J mobile systems.    

 
BACKGROUND 
 
   N/A    

 
ACTION 
 
   Contact AST Product Support at 1-800-727-1278 and request the 
   latest Cardwizard software, version 4.11.04. Mention Internal 
   Document # 0119TA.TXT.
      
   After installing the Cardwizard software, make the following 
   modification to file CS.EXE:
      
   1. Run CONFIG /ALL from Cardwizard directory (or from
      wherever the CONFIG.EXE program was installed). 
      
   2. Select UTILITY/BINARY ADAPTATION. Press the [Alt+O] 
      keys to open Binary Adaptation. 
      
   3. Highlight CS.EXE and press the [Enter] key.  
      
   4. Select /IGNOREPNP and press the [Alt+E] keys to edit
      parameters.  
      
   5. Change the Default value to 1. Press the [Enter] key
      twice. 
      
   6. Press the [Alt+S] keys to save the configuration.
      
   7. Restart the computer.    

 
NOTES 
 
   N/A    

 
TAN 000500MS 
 
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