AST RESEARCH, INC.        TECHNICAL BULLETIN # 1622          11/13/96 
 
 
 
TITLE:  Ascentia J, Ascentia P, MS Office 4.2
 
 
ISSUE 
 
   When attempting to install MS Office, version 4.2, on an Ascentia 
   P or Ascentia J with Cardwizard drivers loaded, under the Windows 
   for Workgroups, version 3.11, operating system, the system may 
   hang at random times on different files, or it may be impossible 
   to decompress various files. The installation will proceed 
   correctly if the Cardwizard utility is removed from memory.
   
   This issue affects all Ascentia P or J mobile systems.    

 
BACKGROUND 
 
   N/A    

 
ACTION 
 
   Contact AST Product Support at 1-800-727-1278 and request the 
   latest Cardwizard software, version 4.11.04. Mention Internal 
   Document # 0119TA.TXT.
         
   After installing the Cardwizard software, make the following 
   modification to file CS.EXE:
         
   1. Run CONFIG /ALL from Cardwizard directory (or from
      wherever the CONFIG.EXE program was installed). 
         
   2. Select UTILITY/BINARY ADAPTATION. Press the [Alt+O] 
      keys to open Binary Adaptation. 
         
   3. Highlight CS.EXE and press the [Enter] key.  
         
   4. Select /IGNOREPNP and press the [Alt+E] keys to edit
         parameters.  
         
   5. Change the Default value to 1. Press the [Enter] key
      twice. 
         
   6. Press the [Alt+S] keys to save the configuration.
         
   7. Restart the computer.    

 
NOTES 
 
   N/A    

 
TAN 001559MG, 002148SW 
 
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