Last Revised
AST RESEARCH, INC. TECHNICAL BULLETIN # 1786 12/12/97
TITLE: Invalid Page Fault, Corel WordPerfect 7
ISSUE
When attempting to run Corel WordPerfect 7 on an Advantage! Atlas
system, after reinstalling from the blue OEM Corel WordPerfect 7
Suite CD, the application window will begin to appear, followed
closely by an illegal operation statement:
"WPWIN7 caused an invalid page fault in module
PFMK70.PFC @ 0137:37ec36ec."
No reinstallation or combined removal and reinstallation from the
CD, will resolve this error.
This issue affects all Adventure! systems.
BACKGROUND
See the ACTION section below.
ACTION
There are two fixes to this issue:
1. Run a Hard Disk Restore with the current Hard Disk
Restore floppy/CD kit for the system, according to the
Advantage! matrix.
2. Obtain the updated Corel WordPerfect Suite 7 CD
(retail version) from Corel by calling 1-800-77COREL
(1-800-772-6735) and requesting it.
NOTES
The OEM installation CD contains an older version of the Corel
WordPerfect 7 executable (WPWIN7.EXE) than is found on the
current restore CD. Corel has a knowledge base article
referencing this error and relating it to this older software
build. See Corel Knowledge Base document ID# 9320.HDI Corel
Build: 7.0.2.19. Corel OEM CD Build: 7.0.0.2327.
TAN 000253DP
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