| If you have reached this page, then you probably had
problems finding information about your system or navigating through the Services and
Support areas on the ARI Web site. This help page explains several key features of the
Service and Support section; in addition, this page should help you navigate through the
site to find support-related information you need for your computer. The contents of this
help page are divided by the sections or information related to
the sections you see on the Services and Support site.
Find the system part number:
One of the best steps to find support information about your system is to find the
part number of the system. Part numbers are usually on the same sticker or plaqard as the
serial number. This table should help you find the part number for your system.
| Desktop
Systems |
On most desktop
systems, you can find the part number on the back or bottom of the
systems chassis. The part number is usually on a white sticker and the number should begin
with 50????-???. Click here if you need help finding the part
number. |
| Server
Systems |
On most server
systems, you can find the part number on the back or bottom of the
system's chassis The part number is usually on a white sticker and the number should begin
with 50????-???. Click here if you need help finding the part
number. |
| Portable
Systems |
On the majority of portable systems, you
can find the part number inside the battery cradle. On other portable systems, you can
find the part number on the back or bottom of the system's chassis. If you own an Ascentia
P you can find the part number under the top enclosure between the keyboard and the
display. Click here if you need help
finding the part number. |
| Other |
On other products
you can usually find the part number on a white sticker or silk
screened on the board. Click here if you need help finding
the part number. |
Enter the system part number:
This feature of the Services and Support Web site allows you to
enter the part number of your system. Once you enter the part number for the system, you
can find support-related information that is specific to the system part number that you
entered.
Search ARI:
This engine will help you search entire sections of the site by
entering keywords. You can enter the part number of the system or keywords such as
"Crystal Audio" or "Yamaha." Although you do not have to use quotation
marks to enter a single-word search; however, if you need to use quotation marks if you
want to search for specific results, such as "Bravo" and "BIOS."
Find a file:
If you know the name of the file you are looking for, you can
enter the filename in the Find a File: box. For example, if you are looking for a
DOS boot disk, simply enter the filename:
DOSBOOT.EXE |
